LEGAL

PRIVACY POLICY

Last updated · May 2026

Bilson respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website and services.

01. INFORMATION WE COLLECT

We collect information you provide directly — including name, company, email, phone, and project details — when you submit inquiries, request samples, or place orders.

We also collect technical information automatically through cookies and analytics tools, such as IP address, browser type, pages visited, and referral source.

02. HOW WE USE INFORMATION

We use your information to respond to inquiries, fulfil orders, manage accounts, communicate updates, improve our products and services, and comply with legal obligations.

We do not sell or rent your personal information to third parties.

03. SHARING WITH SERVICE PROVIDERS

We share information only with trusted vendors who help us operate — including hosting providers, logistics partners, payment processors, and analytics services — and only to the extent necessary to deliver our services.

These providers are contractually bound to safeguard your information and use it only for the purposes for which it was shared.

04. COOKIES & ANALYTICS

We use cookies and similar technologies to remember preferences, authenticate sessions, and understand how visitors use our site.

You can disable cookies through your browser settings, but some site features may not function correctly as a result.

05. DATA RETENTION

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

06. SECURITY

We apply industry-standard administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, but we work to keep your information safe.

07. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to or withdraw consent for certain uses.

To exercise these rights, please contact us at privacy@bilson.com.

08. INTERNATIONAL TRANSFERS

Bilson operates internationally. Your information may be processed in countries other than your own, with appropriate safeguards in place to protect it.

09. CHILDREN’S PRIVACY

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of our services after an update means you accept the revised policy.

11. CONTACT

For privacy-related questions or requests, please contact privacy@bilson.com.